Booking

Online booking

Only if you make your reservation on our hotel website:

  • No service fees
  • No cancellation fees
  • No handling fees
  • Easy and stress-free 
  • Confirmation immeditely
  • Direct payment in the hotel
  • Our sales are at your service 24 hours a day. We open for requests also for the closed dates.

Our BOOKING ENGINE shows you the available dates and the current daily rates.

Please check the rate descriptions before you finalize your booking.
Some of the rates may have special booking conditions.

If the requested dates are marked as not available, please feel free to cotact us at fo.oldtown@hotelmemories.hu.
In case of any cancellation you can be the first who will be informed.


Guaranteed Reservations

To ensure your room is held for late arrivals (after 6 p.m.), each reservation made online requires a credit card guarantee. A deposit is necessary when booking specific arrival dates and rooms. Please review the deposit payment conditions carefully when reserving your room.

Payment Terms

Payment can be made using VISA, AMEX, or Mastercard. Cash payments are also accepted in HUF (Hungarian Forint) and EUR (Euro).

Cancellation of Individual Reservations

To cancel without penalty, please contact us at least 24 hours before your scheduled arrival. Cancellation terms may vary based on the day of arrival and room type. Cancellations made within 24 hours of arrival will incur a charge equivalent to the first night’s stay. We encourage guests to understand the cancellation and deposit payment terms thoroughly when booking.

Credit Card Guarantee

For all online bookings, a credit card guarantee is mandatory. Ensure that you provide a valid card number and expiration date. We may obtain prior authorization for all services ordered on your card.

Prior Authorization

We preauthorize 100% of the ordered services on your card 7 days prior to your arrival. Note that this is a reservation of funds, not a payment. If you settle the bill using the same card, we will use the preauthorized amount. If you choose to use a different card, the hold on the original card will be released. If you fail to show or cancel within 24 hours, the cancellation fee will be deducted from the preauthorized amount.

Non-refundable Cancellation

This booking requires 100% prepayment and cannot be canceled or modified without incurring a penalty. Your card will be charged within 24 hours after the reservation.

No-Show

If you do not check-in as scheduled, we will charge the first night’s fee as a penalty to your card.

Tourism Tax

A tourism tax of 4% of the net room price is applicable and must be paid on-site.

Check-in

Rooms and services are available from 2 p.m. onwards.

Early Check-in

Subject to availability, early check-in may be possible. If your room is not ready, we offer a complimentary luggage room where you can store your belongings while you explore the city or enjoy a beverage at Wistro33.

Express Check-in

After booking, you’ll receive a Welcome Letter containing a link. By clicking the link, you can provide your personal data from home, simplifying your check-in process at the hotel.

Check-out

Guests are required to vacate their rooms and return their key cards to reception by 11 a.m.

Late Check-out

Please inquire at reception if you wish to extend your stay past 11 a.m., subject to room availability.

Express Check-out

For early departures, indicate your preference during check-in or on the virtual check-in form. We’ll prepare your invoice overnight and deliver it to your room. Feel free to use the mini-bar, and we’ll charge these items to your card later.

Pets

Pets are not permitted in the hotel.

Smoking

Smoking is strictly prohibited throughout the hotel.